What is happening
The UK communications industry is moving phone lines to digital, internet-based services. Traditional analogue (PSTN) and ISDN services are being withdrawn, with completion planned for January 2027. New copper phone lines are no longer sold.
What might be affected
- Phone lines and older phone systems
- ISDN lines
- Alarm, lift, door entry, franking and fax lines
- Card terminals and telemetry still using a phone line
Our free line audit
We list every line on your bills, find out what each one does and recommend whether to move it to BT Cloud Voice, replace it or cancel it.
Why buy BT Cloud Voice from Forever Communications Limited
Forever Communications Limited is part of Forever Group and a member of the BT Business Partner channel. We supply, set up and support BT Cloud Voice for UK businesses, schools, charities and public sector organisations.
- A named partner who plans your numbers, call flows and handsets with you
- Number porting managed for you, timed to avoid downtime
- Connectivity checked first, so call quality is right from day one, with BT business broadband and BTnet available if you need it
- Ongoing support for moves, adds, changes and faults
BT Cloud Voice is a business service. We do not sell consumer or home phone products.
Want a BT Cloud Voice quote for your team?
Tell Forever Communications what you need and we will come back to you with options, not a hard sell.
Contact usFrequently asked questions
Will my number change?
No. Numbers can usually be ported to BT Cloud Voice.
What if I do nothing?
Lines will be migrated or withdrawn and older equipment may stop working. Planning ahead avoids disruption.